Our Privacy Policy

Whiteboard Consultancy and its partners are committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

1. What is Personal Information?

"Personal information" refers to information about an identifiable individual. This includes names, contact information, employment details, personal opinions, and other data that can identify a person.

2. What Information We Collect

We may collect the following types of personal information:

Name, address, email address, and telephone number
Business or organization name and role/title
Payment and billing information
Records of communications with us
Website usage data (e.g., cookies, analytics)

3. How We Collect Personal Information

We collect personal information in the following ways:

Directly from you (e.g., via forms, phone calls, emails)
Through our website and social media channels
From third-party referrals, with your consent
From publicly available sources when relevant to our services

4. Why We Collect Personal Information

We use personal information for purposes such as:

Providing consulting services and managing client relationships
Responding to inquiries and communicating with clients
Processing payments and managing accounts
Improving our website and service offerings
Complying with legal or regulatory obligations

5. Consent

We collect and use personal information only with your consent or as otherwise permitted or required by law. Consent may be expressed (e.g., written or verbal) or implied by your interactions with us.

You may withdraw your consent at any time, subject to legal and contractual obligations, by contacting us using the information below.

6. Limiting Use, Disclosure, and Retention

Personal information will only be used or disclosed for the purposes for which it was collected unless you consent otherwise or as required by law. We retain personal information only as long as necessary to fulfill those purposes.

7. How We Safeguard Personal Information

We take reasonable precautions to protect personal information through administrative, technical, and physical safeguards, including:

Secure physical storage
Password-protected systems
Restricted access to sensitive data

8. Your Privacy Rights

You have the right to:

Access and request corrections to your personal information
Withdraw your consent for certain uses
Request the deletion of personal information (subject to legal requirements)
File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Service Providers

We may engage third-party service providers to assist with data storage, payments, or other business functions. These providers are contractually obligated to protect personal information in accordance with Canadian privacy standards.

10. Cookies and Website Tracking

Our website may use cookies and other tracking technologies to enhance your user experience and gather usage statistics. You can manage cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on our website, and we encourage you to review it periodically.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:

Whiteboard Consultancy
2340 Pegasus Road NE
Calgary, AB T2E 8G8
Canada

Phone: 403.604.7445
Email: info@whiteboardconsultancy.ca
Attention: Privacy Officer